Who is responsible
Elevate Risk Services Ltd, The Beeches, Beech Avenue, Ravenstone, Leicestershire LE67 2AD, is the data controller for personal data collected through this website and our insurance services.
Legal
Privacy policy
This policy explains how we handle personal data when you request a quote, hold a policy, contact us or use this website.
What we collect
- Contact details such as name, business name, address, email and telephone number
- Business information needed to quote, such as turnover, equipment values and staff numbers
- Policy, claims and payment administration records
- Website usage data where you have consented to non-essential cookies
Why we use it
- To provide quotations and arrange and administer insurance
- To handle claims and complaints
- To meet our legal and regulatory obligations
- To send marketing only where you have given consent, which you can withdraw at any time
Who we share it with
Insurers, underwriting agencies, claims handlers, premium finance providers and our professional advisers, together with regulators and fraud-prevention agencies where required. We do not sell your personal data.
How long we keep it
We retain records for as long as needed to administer your insurance and to satisfy legal, regulatory and insurance-industry requirements, after which they are securely deleted.
Your rights
You have rights of access, rectification, erasure, restriction, objection and portability, and the right to complain to the Information Commissioner's Office (ico.org.uk). To exercise a right, email simon@doggroominginsurance.co.uk.